Privacy Policy

Effective Date: September 4, 2026
Last Updated: September 4, 2026

Rainier Ridge Roofing LLC (“Rainier Ridge,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you visit www.rainierridge.com, request an estimate, or otherwise communicate with us.

1. Information We Collect

Information You Provide

We may collect information that you voluntarily provide through our website, by telephone, by email, by text message, or through other communications. This may include:

First and last name
Email address
Telephone number
Requested roofing service, such as repair, replacement, inspection, or maintenance
Messages and project details you provide
Property or service-location information
Records of communications with Rainier Ridge
Any other information you choose to provide

Please do not submit sensitive information such as Social Security numbers, financial-account credentials, medical information, or government-issued identification through our website forms.

Information Collected Automatically

When you visit our website, we and our website-service providers may automatically collect limited technical information, including:

Internet Protocol address
Browser and device type
Operating system
General or approximate location derived from your IP address
Pages visited and actions taken on the website
Date and time of visits
Referring website or source
Cookie identifiers
Website-performance, security, and diagnostic information

This information helps us operate, secure, maintain, and understand the performance of our website.

2. How We Use Information

We may use collected information to:

Respond to questions and estimate requests
Contact you about your roofing needs
Schedule inspections, estimates, or services
Prepare estimates and provide requested services
Maintain customer and business records
Improve our website and customer experience
Understand how visitors use the website
Protect the website and our business from fraud, misuse, or security threats
Comply with applicable laws, regulations, legal processes, and contractual obligations
Send promotional communications when you have consented to receive them

When you submit an estimate or contact request, we may respond using the email address or telephone number you provided, including by telephone call or text message when appropriate. We do not send automated marketing text messages without any consent required by applicable law.

3. Cookies and Similar Technologies

Our website is hosted through Wix and uses cookies and similar technologies necessary for website security, stability, functionality, form operation, and performance.

Cookies are small data files stored on your browser or device. The website may use:

Essential cookies: Necessary for website security, operation, accessibility, and form functionality.
Performance and analytics technologies: Used to understand website traffic, identify technical problems, and improve website performance.
Preference cookies: Used to remember certain website settings or visitor choices.

If Rainier Ridge later enables additional analytics, advertising, scheduling, payment, or social-media tools, those providers may use their own cookies or similar technologies according to their respective privacy policies.

You may manage cookies through your browser settings and, when displayed, through the website’s cookie-preference banner. Blocking essential cookies may prevent certain website features from working properly.

4. How We Share Information

We may disclose information in the following circumstances:

Service Providers

We may share information with companies that help us operate our website or business, including:

Wix and website-hosting providers
Website form and data-storage providers
Email and customer-communication providers
Information-technology and security providers
Contractors assisting with estimates or roofing services
Professional advisers, such as accountants, insurers, or attorneys

These parties may access information only as reasonably necessary to perform services for us or as otherwise permitted by law.

Legal and Safety Requirements

We may disclose information when we reasonably believe disclosure is necessary to:

Comply with a law, regulation, subpoena, court order, or other legal process
Respond to a lawful government request
Protect the rights, safety, or property of Rainier Ridge, our customers, or others
Investigate fraud, security incidents, or misuse of the website
Enforce an agreement or protect against legal liability

Business Transfers

Information may be transferred as part of a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction.

With Your Direction

We may share information with another party when you request or authorize us to do so.

Rainier Ridge does not sell or rent personal information. We do not currently share personal information for cross-context behavioral advertising.

5. Data Retention

We retain personal information only for as long as reasonably necessary to respond to requests, provide services, maintain business and warranty records, satisfy legal or contractual obligations, resolve disputes, and protect our rights.

Retention periods may vary based on the type of information, the purpose for which it was collected, and applicable legal requirements. Information that is no longer needed may be deleted, anonymized, or securely disposed of.

6. Data Security

Rainier Ridge uses reasonable administrative, technical, and organizational safeguards intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, or data-storage system can be guaranteed to be completely secure. You should use care when submitting information online.

7. Your Privacy Choices and Rights

Depending on where you reside and which laws apply, you may have the right to:

Request information about the personal information we maintain about you
Request access to or a copy of your personal information
Ask us to correct inaccurate information
Ask us to delete certain information
Withdraw consent when our processing is based on consent
Opt out of promotional email or text communications
Exercise other privacy rights provided under applicable law

To submit a privacy request, email sales@rainierridge.com with the subject line “Privacy Request.” Please describe the request and provide enough information for us to locate the relevant records.

We may need to verify your identity before completing a request. Some requests may be limited or denied when permitted by law, including when information must be retained for legal, safety, warranty, contractual, or legitimate business purposes.

We will not unlawfully discriminate against you for exercising an applicable privacy right.

8. Marketing Communications

You may opt out of promotional emails by using the unsubscribe instructions contained in the message or by contacting us.

You may opt out of promotional text messages by replying STOP when that option is provided. Opting out of marketing messages will not prevent us from sending non-promotional communications related to an estimate, active project, warranty, service request, or other existing business relationship.

9. Browser Privacy Signals

Some browsers offer “Do Not Track” settings or other privacy signals. Because there is not one universally accepted standard for all such signals, our website may not respond to every Do Not Track setting.

Where required by applicable law, we will honor recognized browser-based opt-out preference signals. Because Rainier Ridge does not currently sell personal information or share it for targeted advertising, such a signal does not change our current practices.

10. Children’s Privacy

This website is intended for a general adult audience and is not directed toward children under 13. Rainier Ridge does not knowingly collect personal information from children under 13 through this website.

If you believe a child has submitted personal information to us, please contact us so that we can review and, where appropriate, delete the information.

11. Third-Party Websites and Social Media

Our website may contain links to social-media platforms, manufacturers, suppliers, or other third-party websites. Rainier Ridge does not control the privacy, security, or data-handling practices of those third parties.

When you leave our website, the privacy policy of the third-party website or platform will apply. We encourage you to review those policies before providing personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy when our website, business practices, service providers, or legal obligations change.

When we make changes, we will post the revised policy on this page and update the “Last Updated” date. Material changes may also be communicated through the website or another appropriate method.

13. Contact Us

For questions, concerns, or privacy requests, contact:

Rainier Ridge Roofing LLC
Website: www.rainierridge.com
Email: sales@rainierridge.com
Phone: (360) 620-1214